Economic & Community Empowerment

Socio-Economic Development

Socio-Economic Development
Multi-category marketplaces are the main driver of e-commerce market growth. The development of marketplaces, including Ozon platform, has formed a new class of online entrepreneurs, who stimulate the development of the Russian economy and ensure fulfilling the growing customer demand even in the most remote regions of our country. Due to the large scale of our operations, we believe that we have a material impact on the socio-economic development of the communities in which we operate.

Our Impacts

We empower SMEs in Russia and abroad by providing entrepreneurs with a platform for growth, and our growth is driven primarily by the growth of our sellers. We enable our buyers to find unique products from sellers and manufacturers of any size. In doing so, we are strengthening relations between buyers and local sellers, which stimulates the development of the Russian economy and opens up new opportunities for entrepreneurs.

We have a broad responsibility to support small business by lowering the threshold to entering into entrepreneurship.

In 2023, the number of sellers who operate with us has doubled, and for 64% of them, Ozon is their first business. Thousands of people start their journey into entrepreneurship with us — we provide sellers with marketing tools, a customer base, as well as warehouse space and ready-made logistics solutions, which significantly lowers the threshold of entry into the business. Sellers no longer need a large amount of capital to start their own business, and they are only 24 hours away from the start of sales.

To support new sellers, we are developing a corporate university, where we teach them the fundamentals of working at marketplace, as well as the basics of entrepreneurship, which helps sellers to increase their turnover in the shortest possible time.

For more information, please refer to the “Sustainable Online Trade” section of our Annual Report.
For more information, please refer to the “Sustainable Online Trade” section of our Annual Report.

Creating Opportunities for the Communities

Creating Opportunities for the Communities
Our influence extends beyond the lives of individual people who choose Ozon, encompassing a broader impact on society at large. By fostering economic growth across all regions where we operate, we strive to enhance the overall quality of life for individuals, thereby contributing to societal advancement.

Ozon Care is a charity support program, that leverages our marketplace to connect buyers, sellers and charitable organizations to benefit vulnerable socio-economic groups.

On our marketplace, non-profit organizations can collect donations using charitable certificates, sell merchandise or products made by beneficiaries, receive donations from sellers, and participate in special initiatives organized by Ozon and its partners.

Ozon Care provides charitable foundations with access to a large pool of potential donors, by allowing our buyers to incorporate charitable donations into their online shopping experience. There are several ways to support charities with Ozon — make a donation, buy merchandise offered by charity foundations, or buy branded goods from sellers who transfer a percentage of their sales to charity. Ozon makes sure that it helps trusted and efficient charities that are transparent and regularly disclose their results.

Ozon takes a holistic approach to human rights, including buyers, sellers and suppliers in the big picture. We prioritize fair competition practices, provide transparent and equal terms to all our sellers, and care about the safety of both the goods sold on our platform and our facilities. We are also the first online platform where people with disabilities can use using electronic certificates to purchase rehabilitation equipment.

We transform our pickup points into creative spaces by inviting local street artists to join the Ozon Ballon project. The artists come up with a concept using our brand identity and then turn empty walls into works of art.

Aiming to grow IT talents in the regions of presence we offer various professional programs:
  • Route 256, a free two-month project for promising IT specialists seeking to boost their technical skills and jumpstart a career in e-commerce.
  • Free coding, mathematics and English courses for the employees’ children.
For more information, please refer to the “Sustainable Employer” section of our Annual Report.

Cookies On The Ozon Website

This website uses technical cookies to enable its operation. Read our Website Privacy Notice to know more about what technical cookies are, how and why we use them.