Sustainability

As a leading market platform that connects people and products across Russia's 11 time zones, Ozon is dedicated to adopting the most sustainable business practices while engaging and empowering the communities around us. Our current initiatives highlight our focus on key areas of environmental sustainability, gender diversity, and education.



Sustainable packaging

Sustainable packaging

Our packaging is made from recycled cardboard, and we send all surplus and return packaging to be recycled. In 2020, Ozon sent around 6,400 tonnes of packaging to be recycled, almost twice as much as in 2019.

Greener delivery

Greener delivery

As a leader in door-to-door delivery on the Russian market, Ozon developed and introduced new emissions standards for its delivery vehicles to match the Euro 5 standard, which tightens limits on emissions from diesel engines. Since the beginning of 2020, Ozon operates a unified fleet of more than 1,000 emissions-reducing Ford Transit cars that help to protect the quality of our air.

Responsible consumption

Responsible consumption

We support our customers' desire to make sustainable consumer choices by consistently expanding our assortment of eco-friendly goods. For instance, sales of reusable shopping bags on OZON increased by more than 20 times YoY in 9 months 2020.

Empowering women in tech

Empowering women in tech

At Ozon, we believe in creating a field of opportunity for everyone. We encourage women to join our team across all company spheres and actively work to support their professional development. Women hold a number of key management positions at Ozon, including our Head of Marketplace and Business Development Director, and play a leading role in our IT operations as Head of Content Automation in our Marketplace Team.

Educating tomorrow's experts

Educating tomorrow's experts

We are committed to helping individuals of all ages advance their skills in tech. Our Ozon Education platform unites our Ozon Academy (for students ages 5-17), Ozon Masters (for young professionals), and New Skills (continuing education) programmes, while our Ozon Go programming course and E-Commerce Online School offer specialised training in software development and marketplace operations.

Ozon's response to COVID-19

Ozon's response to COVID-19

The coronavirus pandemic led shoppers to move online in unprecedented numbers, presenting challenges and opportunities for e-retailers like Ozon. Here is an overview of the policies we put in place to protect the health of customers and employees while meeting the rise in consumer demand.

Sustainability policies